Shipping policy

ROOMGOOD Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days. Processing times may vary during holidays, promotions, or periods of high order volume.

Shipping Destinations

ROOMGOOD currently ships within the United States. We do not currently offer international shipping.

Estimated Delivery

Most orders are expected to arrive within approximately 5–12 business days after processing. Delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, destination, and other circumstances outside our control may affect delivery.

Some products may ship separately if your order contains multiple items. If this happens, you may receive more than one package or tracking number at no additional concern.

Shipping Costs

Available shipping methods and any applicable shipping charges will be displayed at checkout before you complete your purchase.

Tracking

When tracking is available, you will receive tracking information after your order has shipped. Please allow some time for the carrier to begin displaying tracking updates.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipped.

Lost, Delayed, or Damaged Packages

If your order appears significantly delayed, arrives damaged, or tracking indicates delivery but you cannot locate the package, please contact us through our Contact page with your order number. We will review the situation and help determine the appropriate next step.

Questions

For questions regarding your shipment or order, please contact ROOMGOOD through the Contact page on our website.