How long does shipping take?
Orders are typically processed within 1–3 business days. Most orders are expected to arrive within approximately 5–12 business days after processing. Delivery times are estimates and may vary due to carrier delays, holidays, weather, destination, or other circumstances outside our control.
Where do you ship?
ROOMGOOD currently ships within the United States.
Where is my order?
When tracking is available, you’ll receive tracking information after your order ships. Please allow some time for the carrier to begin displaying updates.
Can I return an item?
You may request a return within 30 days of receiving your order. Contact us before sending anything back so we can review the request and provide return instructions. Full return details are available in our Refund Policy.
What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and photos showing the issue. We’ll review the situation and help determine the appropriate next step.
How do I contact ROOMGOOD?
Use our Contact page and include your order number when your question is about an existing order.